Customer Service
Our goal is to provide exceptional customer service and sales support. In order to do so, we offer the following services:
Ordering
Orders for Reagents, Capillary Array Cartridges (CAC box), Parts or an Extended Warranty for the following instruments; Oligo PRO™, pKa PRO™ , Protein PRO™, or Fragment Analyzer™ can be faxed to 515-294-7141 or emailed to orders-ce@aati-us.com
If you have any questions about placing an order, please call us at 515-296-6600.
Accounts
For inquiries /questions about your account, billing or order processing, a Customer Service Representatives can be contacted between 8am-5pm (CST)
Monday – Friday at
Phone: 515-296-6600
Fax: 515-294-7141
Email: accounts@aati-us.com
Other questions or comments
To leave feedback, please contact us at: info@aati-us.com
Terms and Conditions
For information about Terms and Conditions click here